Konicom Inc.
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General Information:


Useful Tools

  • For connecting to Konicom's Remote Support:
    After you have establish phone conversation with one of our remote support technicians, please Click Here.
    Please be prepared to provide payment information at end of this service if you do not have payment account with us.

Useful information

  • Work Orders:
    A work order will be completed at end of each service. Our technician will ask that you verify the work performed and sign the work order for our record. Please make sure our technician provides a copy for your record as well. If for some reason you are not available at the time our technician finishes the job, the service technician will email you a copy of the work order. Please sign and return the work order to us at your earliest convenience.
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Privacy Policy
  • We only collect information that you voluntarily give us via our online forms, e-mail, or other direct contact when you submit computer service inquiries to us. We do not collect personal ID information such as social security number and driver license, etc., as well as personal ID related information, such as bank account, credit card and other sensitive data.
  • All information collected from this Web site is being used by Konicom solely to conduct computer service business and will not be shared or sold to third parties outside of Konicom for any purpose including computer services, unless it is necessary to fulfill your request.
  • We only use information you provide to respond to your computer service inquiries. We will not send you computer service and other marketing material unless you request.
  • We take extra precautions to protect the information you submit to us. Our Web site is guarded with both an industry-standard 128-bit encryption and a high grade 256-bit encryption SSL certificate, protecting your entries from any internet interception. You can verify this by checking the URL in the address bar to see if there is an "https" at the beginning of our Web address. Our database is secured with our network security protection, assuring you the information you enter is being protected both online and offline.
  • If you would like your information removed from our database, you may do so by sending us a written notice through e-mail.

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